Dr. James Caillouette was featured in the Los Angeles Times recently on
the topic of surgical warranties. Hoag Orthopedic Institute has long been
an innovator; read the article to learn more about this new concept.
Considering surgery? Some healthcare providers offer warranties
Dr. James Cailouette, surgeon in chief for Hoag Orthopedic Institute in
Irvine, examines patient Carolyn Rondou’s right knee, which was
replaced with a mechanical joint. (Don Bartletti, Los Angeles Times)
When Carolyn Rondou needed knee replacement surgery in 2012, she decided
to have the procedure done at Hoag Orthopedic Institute in Irvine, even
though there were several hospitals closer to her home in Fullerton.
Rondou, a 66-year-old oncology nurse, says Hoag’s reputation for
quality factored heavily into her decision to have her procedure done
there. But something else sweetened the pot: Her surgery came with a warranty.
To read more, visit