HUGE KUDOS TO LYNNE HILL, RN WINNER OF THE PRESTIGIOUS DAISY AWARD
Nominations for The DAISY Award are written by fellow RNs, patients, family
members, physicians, and staff. They take the time to do so because they
have been, in some way, impacted by what the nurses they are nominating
do and who they are. Having read over a thousand “winning nominations,”
here is how we would describe the extraordinary work DAISY nurses do every day:
- DAISY Nurses are the kind of nurses about whom other RNs say, “I
would want this nurse to take care of my mother.”
- DAISY Nurses have assessment skills so acute that they spot the tiny changes
in a patient’s symptoms or behavior that monitors cannot detect,
often leading to life-saving action.
- DAISY Nurses are, when patients and families are most upset, always calm,
focused, communicative, and comforting.
- DAISY Nurses are often nominated by the new grads they are precepting.
These young RN’s know they are being trained by a nurse who leads
by example and exemplifies who a nurse truly is: a highly skilled clinician,
a true patient advocate, a dedicated mentor, an insightful educator, a
- DAISY Nurses are consummate team players, and their colleagues feel working
with them is a “gift”.
- DAISY Nurses don’t “pass the buck.” They are decisive
and involved, doing what is required and then some, often working outside
their comfort zone when a situation necessitates it.
- DAISY Nurses know that “the little things” can make a big difference
in their patients’ care and outcomes. In fact, there are no “little
things” in patient care.
- DAISY Nurses are persistent. When their well-honed judgment speaks to them,
they act persuasively – even when a physician disagrees with them
or a patient says, “No, I’m fine.”
- DAISY Nurses are not only nurses when they are on duty. They are nurses
in supermarkets, in their hospitals’ parking lots, in restaurants
at dinner with their families, on airplanes – intervening and caring
for total strangers who are in trouble.
- DAISY Nurses meet the needs of their patients not only by providing excellent
nursing care but also paying close attention to the emotional and psychological
needs of their patients. They treat each patient as a human being who
has a personality, a history, a time of good health and strength, value
- DAISY Nurses are entrusted with the lives and care of children, and the
comfort and kindness these nurses show help their parents get through
their worst nightmare – a child dreadfully ill or injured.
- DAISY Nurses know that taking the time for compassionate communication
can help a family make a good decision for their loved one. DAISY Award
honorees in the busiest units say to themselves often, “I have the
- DAISY Nurses, on their own time, with their own money, do special things
for their patients’ children, for patients who are indigent, for
families who are desperate.
- DAISY Nurses don’t let their personal situations interfere with their
ability to deliver professional, skillful, compassionate care, even when
they are dealing with their own tragedies.
DAISY Nurses are the nurses about whom patients have written to hospital
administrators, “Every day she/he was my nurses was a ”good
Lynne Hill is HOI’s spine nurse navigator. She has been a boisterous
and passionate advocate for her patients. Lynne has many years of experience,
with a focus on the spine patients. She has shared her wealth of knowledge
with patients, physicians and staff at both Hoag and Hoag Orthopedic Institute.
She is the consummate nurse, always looking for the connection with the
patients and their family. She moves easily between patient and staff
education, through dressing changes, orthotic education and even clearing
meal trays. Lynne continues to amaze all of us with her ability to juggle
so many priorities for her patients, give her TLC and continue to laugh.
Her laughter resonates through the halls as she jokes and cheers her patients
and all of us on to better care.